Privacy Policy

How You Provide Us with Data

You choose to share certain information with us when you use our services, including:

1. When You Create an Account: You provide us with at least your phone number and email address, as well as some basic details necessary for the service to function, such as your gender and date of birth.
2. When You Complete Your Profile: You may share additional information with us. To add certain content, such as photos, you may allow us to access your camera or photo album.
3. When You Subscribe to a Paid Service: You provide information to our payment service provider, such as your mobile money account number, debit or credit card number, or other financial information.
4. When You Choose to Participate in Our Promotions or Events: We collect the information you use to register or participate.
5. When You Contact Our Customer Support Team: We collect the information you provide during the interaction.

Your Connections and Contacts

Chat&Yamo will request permission to access your connections and contacts, including both Chat&Yamo users and other contacts from your mobile device that you make available to us. We ask for permission to access your contacts to provide the contact-blocking feature, which allows you to avoid seeing or being seen by user profiles from your mobile phone’s contact list.

Information We Obtain from Other Sources

Facebook

To register on Chat&Yamo, you may be asked to log in using your Facebook credentials. If you choose to do so, you authorize us to access and process certain information related to your Facebook account, including information about you and your Facebook friends who may also be mutual friends with other Chat&Yamo users. By granting us access to your Facebook account, you understand that we may obtain and process certain information from your Facebook account, including your name, email address, date of birth, work history, educational background, current city, photos stored on Facebook, as well as the names, profile photos, relationship status, and information about your Facebook friends. We only obtain information from your Facebook account that you specifically authorize and allow us to access.

Third-Party Services

We may receive the information described in this privacy policy from third-party services, such as analytics providers and advertising partners.

Other Users

Chat&Yamo users may provide us with information about you, particularly in the context of customer support requests.

How We Use Your Personal Data

The primary reason we use your data is to provide and improve our services:

• Create your account to use the Chat&Yamo app and enable you to continue using it.
• Inform you about relevant ads, offers, and love quotes that might interest you.
• Allow other Chat&Yamo app users to contact you.
• Establish and verify your identity on the Chat&Yamo app.
• Recommend you to other users.
• Ensure legal compliance.
• Notify you of any updates to the Chat&Yamo app, including updates to the terms of use and this privacy policy, as well as other changes that may affect you.
• Prevent, detect, and address technical issues.
• Detect, prevent, and address actual or suspected fraud, security breaches, or misuse or unauthorized use of the Chat&Yamo app.
• Comply with applicable laws and regulations.
• Other purposes relevant to our business activities, provided they are legal.

How We Share Information

In good faith and under certain circumstances, we may share your data with:

1. Other Users on Chat&Yamo: These third parties assist us with various tasks, including data hosting and maintenance, analytics, customer service, marketing, advertising, payment processing, and security.
2. For Business Transactions: We may transfer your information if we are involved, wholly or partly, in a merger, sale, restructuring, or any other change in ownership.

• To assist in the prevention or detection of a crime;
• To protect the safety of any person;
• To enforce legal rights.

How We Protect Your Information

We make every effort to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

All third parties are required to respect the security of your data and to process it in accordance with the law. We do not permit our third-party service providers to use your data for their purposes. They are bound by strict confidentiality.

We regularly monitor our systems to detect potential vulnerabilities or attacks and review our information collection, storage, and processing practices to update our physical, technical, and organizational security measures.

We may suspend your use of all or part of the services without notice if we suspect or detect a security breach. If you believe that your account or information is no longer secure, please notify us immediately at the address below.

Retention Period for Your Information

We retain your personal information for as long as we need it for legitimate business purposes and as permitted by applicable law. However, we delete or anonymize your information when you delete your account, unless:

• We need to retain it to comply with applicable law;
• We need to retain it to demonstrate our compliance with applicable law;
• There is an unresolved or potential issue, claim, or dispute that requires us to retain the relevant information until it is resolved;
• The information is retained for our legitimate business interests, such as preventing fraud and improving user safety and security. For example, it may be necessary to retain information to prevent a user who has been banned for dangerous behavior or security incidents from creating a new account.

Storage of Your Information

To operate the Chat&Yamo app, we may store your personal data in data centers that may be located outside your country of residence, and where the infrastructure may be owned or operated by our service providers or affiliated companies.

If the location where the personal data is transferred or stored does not have laws that offer similar protection for personal data, we will take reasonable steps to ensure that your personal data is adequately protected in that jurisdiction.

You may also choose to store some of your personal data on your own device. We take reasonable technical and organizational measures to ensure the integrity of the information stored, using recognized technological standards to prevent unauthorized access to or disclosure of your personal data and protect it against misuse, loss, alteration, or destruction.

Our Policy on Age

While we want as many people as possible to enjoy the Chat&Yamo app, you must be of legal age in your country to use the Chat&Yamo app.

If we learn that a child or minor has registered on our site and provided us with personal information, we will take the necessary steps to terminate that person’s registration.

Your Rights

We want you to have control over your information, so we remind you of the following rights:

• The right to access, update, delete, and erase your personal data;
• The right to set permissions, including modifying your device settings to allow or deny the collection or processing of relevant information or displaying relevant notifications. Of course, if you do this, some services may lose functionality;
• The right to uninstall the Chat&Yamo app;
• The right to close your account;
• The right to review your information;
• The right to object to the processing of your personal data for marketing purposes;
• The right to restrict the processing of your personal data.

Please note that these rights may differ or be subject to certain reservations under applicable laws in your jurisdiction.

Changes to This Privacy Policy

We may revise this privacy policy from time to time, and the current version will apply whenever you access the Chat&Yamo app. We encourage you to review this privacy policy frequently to stay informed of any updates.

If you do not agree with the changes, you should stop using the Chat&Yamo app. However, by continuing to access and use the Chat&Yamo app, you acknowledge and agree to the changes.

Contact Information

Affinity Square US Inc
Elig-Essono, Brain Booster Building, 2nd Floor
contact@chat-yamo.com
P.O Box: 111626
Yaoundé, Cameroon.

Prepared by

Fru Shella ESQ

Barrister and Solicitor

Nigeria and Cameroon Bar Association

Founder and Managing Partner

CHI & Partners
Jouvence, UBA
shella@chi-partners.com